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Industry News & Resources


Downloadable Government Consumer Protection Pamphlets For Contracting Home Renovation Projects

Posted on June 14, 2013 at 5:07 PM
Downloadable Government Consumer Protection Pamphlets For Renovating


We love working with smart clients!
Here are 5 sources for common-sense practical guides for renovating.
They are listed in no particular order.

Note: please don't feel overwhelmed with all this literature because:
a) chances are you know the bulk of it anyways, and
b) there isn't a high quality renovation company around that's going to let a client have a negative experience if it's in their power to prevent it (if they hope to be around for any length of time in the future).

Guide #1
This video (above) is produced by CMHC (Canada Mortgage and Housing Corporation) for the benefit of consumer protection and awareness when contracting renovation work in the home. This is a success story. Not all renovators are the same. The homeowner in this video shares tips to achieving a great renovation experience. She was very pleased with her contractor and their working relationship and the results. For more renovation info from CHMC visit:

Guide #2

These downloadable files are offered by Hiring A Contractor and are a homeowner's best friend for ensuring renovations are done to the highest standards by qualified and legitimate contractors. is an industry watchdog and covers: do's and don'ts, specific tips, reference sheets, checklists, and many more crucial  tools for homeowners preparing for renovations.

Guide #3

These guides are furnished by the City of Calgary

excerpt from City of Calgary's website:
"Hiring a contractor

Don't be a victim of contractor fraud. Contractors are required to hold a valid City of Calgary business licence and The City has the authority to suspend or revoke this licence.

While the vast majority of contractors are legitimate business people, before you hire a contractor, here's what you can do to help guard against bad business practices:

  1. Get the business or trade name of the contractor/company, the owner's name and the business address and phone number.
  2. Call 3-1-1 to confirm that the contractor holds a valid business licence.

While calling 3-1-1 to confirm a contractor is licensed is a good first step, there are many other things you can do to guard against contractor fraud. Here are some suggested resources:"

Guide #4
Renomark - Reno Guide.pdf (PDF — 112 KB)

Here's some advice from Renomark:

excerpt from Renomark's website:
"This website will help you better understand how to best approach your project, how to do your research and then find the right company to do the job."

Guide #5

CHBA (Canadian Home Builder's Association) jumps in with their two cents...

excerpt from CHBA's website:
"Renovating Your Home
If you're planning to renovate your home, here's the information, ideas and practical advice you need to do it right, from Canada’s professional home renovators.

The CHBA is the national organization representing the professional renovation industry from coast to coast. The Canadian Renovators' Council of the CHBA is committed to helping homeowners make confident and informed decisions about their home renovations. This site is designed to help you get off to a great start."

This public information has been made available as a collaborative initiative by the following content providers:
City of Calgary, Department of Development and Building Permits
CMHC (Canada Mortgage and Housing Corporation)
CHBA (Canadian Home Builder's Association)
BBB (Better Business Bureau)
CPS (Calgary Police Service)
The Government Of Canada

Categories: CMHC